Making healthcare easier to reach,
for every family in Belgium.
A call centre that listens to patients: you write through the channel you already use, a team reads, orients and prepares what comes next — 24/7, in four languages.
VisioCure ASBL · FR · NL · DE · EN · 24/7 · No commission on referrals
The heart of the project
A non-profit created by caregivers, three founding missions.
Making care easierto reach in Belgium
For families, vulnerable groups and people facing linguistic, social or organisational barriers. A single entry point, triage, rapid response 24/7.
Sharing Belgianmedical expertise
Making guidelines and care pathways proven in Belgium available, translated and adapted; supporting regional hubs connected to a central Belgian clinical core — second opinions, training, joint follow-up of complex cases.
Funding early-childhoodprojects
Parental education, validated content for young parents, support for nurseries, medical centres and NGOs working on prevention and early detection. The ASBL's surpluses are reinvested here.
Every channel converges on one place
- Phone
- Website
The VisioCure medical call centre
Hybrid AI–human, built on professionally validated answers — never free-form medical generation.
Today
Clear guidance: stay at home, consult within 24–48 h, or the emergency room — with monitoring criteria, in your own words.
Next
A file prepared for the right caregiver: history, clinical question, tests if needed.
One message. One team. The right care, at the right time.
Orientation
Three colours, three courses of action.
Clear guidance at every exchange
The message matters as much as the colour: "when to see a doctor", "when to go to the emergency room", "how to monitor the evolution" — phrased in the family's own words.
A person takes over as soon as it gets complex
Nurses, doctors and care coordinators for complex situations, escalations and at-risk cases. Never online only: examination remains essential, prescription remains local.
This is not a teleconsultation directory, and it is not an AI improvising: it is a medical call centre built on a validated knowledge base.
AI transparency
When you write to us, you first talk to a digital assistant built on content validated by healthcare professionals, under human supervision — in line with Article 50 of Regulation (EU) 2024/1689. No clinical decision is taken by the system.
In an emergency
Life-threatening emergency: call 112. On-call doctor: call 1733. VisioCure is not an emergency service and does not replace a medical examination.
Who does what
Two entities, one service.
The non-profit — VisioCure
A Belgian non-profit association, founded on 3 March 2026, created by caregivers, based in Maisières (Wallonia). It carries the project, its social missions and the reinvestment of surpluses.
The technology — VeryPatient
The hybrid AI–human e-health platform VisioCure relies on: a 24/7 call centre, a medical assistant built on validated content, and a network of partner clinicians in Belgium and abroad.
Early childhood
The third mission is the one the ASBL funds with its surpluses: parental education, validated content for young parents, support for local structures working on prevention and early detection.